We take our customer's experience seriously here at Couples Costumes. If you have any problems or issues with your order lets us know and we will fix it promptly. If you are not absolutely thrilled with you order from Couples Costumes - for any reason at all - let us know. The next move is up to you. Since we have been in the costume industry for over 10 years you can count on that guarantee.

"Your site is excellent, you have masks for cheaper than the Halloween stores around my house."

"I just wanted you to know that I received my mask today. It's perfect!!! Anyway, thank you very much for your help and a great mask."

"Got the order yesterday... Without question... my favorite mask. is the foam rubber one. Unbelievable... and the hands are great as well."

1. We are true Halloween and partygoing fanatics! We've busted our chops over the last 12 years putting on haunted houses for thousands of people. We know what makes a good costume and happy customer.

2. We have Guarantees backing our customer service, the quality of our costumes, and your overall satisfaction.

3. You don't have to take our word for it. We let our customer's speak for us. How many of those "big-box" corporate costume sites can say that?

4, We have a 7 point customer service pledge that ensures your happiness. If you are not thrilled with your purchase from Couple's Costumes let us know and we'll make it right!